Jobs

Desktop Support Engineer – Quant Trading

up to £80,000 + benefits and bonus hybrid working

Quant Capital is urgently looking for a Desktop Support Engineer to join our high profile client.

Our client is a well known quantitative proprietary trading firm, liquidity provider and market maker. They operate globally and are considered to be a market leader in their field. For any technologist this is the place to be, they offer an intellectual, fun and progressive environment where you are encouraged to think outside the box.

This is an environment of Google or a well-funded FinTech startup where tech is number one with huge budget allocated towards this. The firm is known globally for its attitudes and rigour more importantly, you will be surrounded by smart people deeply interested in teaching what they know, and in learning from you.

The desktop Support engineer will support approximately 500 + users in a Windows environment. Working onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise or cloud-based solution; access control policies via Windows Active Directory; remote access assistance and hardware issues.

Day to day the Desktop Engineer will:

• Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;
• Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents;
• Provide alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools;

You will need:

• Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePoint
• Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions and software deployment
• Detailed knowledge and experience installing, troubleshooting and managing desktop hardware;
• Degree in Computer Science, Engineering or related field or experience.
• Powershell

This is a fantastic opportunity to work in one of the highest skilled support teams around with a deep culture of sharing knowledge and experimentation with technology.

My client is based in London hybrid working is available